All sales are final. We do not accept returns.
Shipping & Delivery
Please allow up to 10 days for processing and shipping. Most orders are sent out within 5 to 7 days however, shipping can take longer during peak times of the year.
All customers making a purchase must double check the shipping address before submitting the order. Once the order is submitted and/or processed the address cannot be changed. All orders are tracked during shipping.
Once an order is registered as “Delivered” by the designated shipping service, USPS (United States Postal Service), it is the customer’s responsibility. Grand Diamond Seasoning is not responsible for “lost” or “stolen” packages. Claims can only be filed if USPS declares the package “lost”, “stolen” or “damaged” in “their system”. Grand Diamond Seasoning will not send replacement orders for shipments that have been successfully “Delivered” to the address provided on the order.